Returns & Exchanges

At A-Tech Memory, we offer a 30-day money-back guarantee to ensure your hardware upgrade meets your performance expectations. If you encounter compatibility issues or technical defects, our streamlined return process ensures a quick resolution.

Return Process

• 1.
  Initiate a Request

  Log into your account or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.

• 2.
  Package Your RAM

  Securely place the memory modules in anti-static packaging and include all original documentation to prevent damage during transit.

• 3.
  Label and Ship

  Affix the provided RMA label to the exterior of your package and ship the item back to our centralized testing facility.

• 4.
  Testing and Refund

  Once received, our technicians will verify the modules; approved returns will be processed for a full refund or exchange within 3-5 business days.